FAQ

At the end of 2016, Gigaset set out a new vision and mission statement that defines and guides the day-to-day actions of all the company’s employees: “We create excellent communication solutions for your lives.”

Vision

We focus on customers and our promise is to create high quality products and services which has always been the foundation of our business. To stay successful in a connected, digital and competitive communications market, we strive for “best in class” as our standard. Our ultimate goal is to become the European leader and a leading global player.

Mission

People: Our customers’ needs come first and are at the core of our efforts. The foundation of our success is based on highly skilled and passionate employees and trustful partners who are keen on providing excellent products and services to simplify and enrich our customers’ lives.

Creation: Our offering is a perfect combination of all divisions of the value chain. We strive for the highest standards in terms of innovation, design & functionality, production, logistics and service to ensure we meet our aspirations.

Partner: Our ambition does not end with “one product sold”, we aim for customer loyalty which we understand can only be obtained with ongoing perfect service and support.

Gigaset Vision