Technical progress over the past decades has fundamentally changed how we communicate, work and spend our spare time. Working from home will be a commonplace practice in the future. We provide our customers with reliable support as part of that. We develop new, holistic solutions. What guides us in that? Our six values, which define how we act toward each other and third parties.

Future orientation

Innovations and new trends define the communications market. That is why we at Gigaset repeatedly ask what the future of communication might look like, how we as a company can help shape it, and where we can boldly assume leadership. By acting purposefully and methodically, we secure Gigaset’s future and also create a long-term perspective for us, our partners and investors. The focus of that is always on customers’ needs.

 

Innovativeness

“We do things this way because that’s how we’ve always done them” is not an option for us. We not only aim to survive in the market, but also actively shape the future. We foster an open atmosphere and freedom so that development potential can be identified at an early stage and innovations can be encouraged. We invest in new things in order to be successful.

 

Credibility

We say what we do. And we do what we say. That formula defines our understanding of credibility. Customers and employees are to take Gigaset by its word and trust us. We are a reliable partner in all areas, make binding and clear statements, and abide by them.

 

 

Entrepreneurial spirit

Gigaset is a proud medium-sized company, one that is strong and innovative. Every single employee contributes personally to that. We believe that entrepreneurial spirit in everyday work means coordinating across departmental boundaries, making independent decisions, and being aware of the consequences. Gigaset provides the freedom for that. As a result, we can address our customers’ needs ideally and in a tailored manner.

 

Transparency

Why is transparency so important for us at Gigaset? It is probably the most vital trust-building component. And we believe trust is the basis for any relationship. That goes for partners, customers and among ourselves. That is why we communicate important issues quickly and directly, are also transparent about difficult issues, and speak about mistakes. In that way, we increase our quality and our success in the market.

 

Responsibility

As a forward-looking company, we expand boundaries and break new ground. That succeeds if every single one of us is willing to shoulder responsibility – for their own actions and for those of their colleagues. We create the right climate for that: We define decision-making competencies and create freedom of action. We instill and encourage. We act responsibly toward colleagues, partners, customers, society and the environment.