If you have a question about one of our products or are experiencing a problem, we will be happy to help you. The experts at Gigaset Customer Service have the right answers to your questions. To obtain the fastest and most direct assistance, we recommend that you contact our support team by phone. You can call our Service hotline or dedicated contact person on 02871 / 912 912 at your provider’s standard landline rate. Customer Service is available from Monday to Friday between 8 am and 8 pm.

If you prefer to put your question or problem in writing, please use our contact form.

Use our information database

Our website contains a huge amount of useful information about our products. Use our internal links to go straight to the topic you are interested in.



Compatibility check for landline phones

Check the compatibility between a Gigaset landline phone and a base station (even from third-party vendors such as AVM or Deutsche Telekom). Simply choose the Gigaset base station or DECT router and then the desired handset. Use our compatibility check.