From Single Cell to Multi-Cell: which System fits your cordless Office best?

8. December 2017 Published by Raphael Doerr


Whether your employees need to move around the office frequently or not, mobility within a working environment offers great benefits for productivity and efficiency. Take for example the required flexibility of employees working in a warehouse, retail environment or large office. With cordless telephony, they’re able to work at multiple locations within the building and are still optimally available. In addition, cordless business telephones often offer advanced features to fully support your business. Looking for a cordless telephone solution but don’t know where to start? We’ve listed some options to choose the right communications solution for your business.

Mobile or DECT?

More and more businesses around the world rely on smartphones and mobile phone networks as their main business communications solution. A great solution to enhance mobility, but mobile phone communication still faces some issues, including coverage and voice quality. That’s why it’s worth considering a Digital Enhanced Cordless Telecommunications solution (DECT) instead. It offers coverage across your entire building or site, even in factories or warehouses with thick walls or steel constructions. Additionally, you’re not depending on your service provider for good voice quality, since this is fixed by your DECT base station, offering the best signal coverage. DECT also enables you to connect handsets to both local telephony and internet based services – to access all the features you need. Take for example centralized telephone books, which are connected to your own business. Finally, DECT handsets are more durable than mobile (smart)phones. The battery lasts longer, and if employees drop their ruggedized DECT handset, there is hardly any damage.

Single cell for your SME

When using DECT, there are two main options: single cell and multicell DECT solutions. A single cell solution is a local radio network for your cordless DECT handsets. It’s often used for a home or a small office, with no more than 4 to 6 handsets. The solution consists of one base station and a couple of handsets; its reach can be expanded with repeaters. Since there’s no difference in functionality between a single cell or multicell solution, the biggest advantage of a single cell solution is its price: a single cell base station starts around hundred euros.

Multicell for growing businesses

Does your business use its communications solution intensively? Do you work in a building where the range of a single cell system is not possible, due to size or construction? Or do you require a lot of handsets or simultaneous calls? Then you’ll be better off with a multicell DECT solution. With a multicell solution, you’ll be able to create a local DECT cordless telephone network to make and receive calls, with up to 100 handsets and 30 base stations. When employees move through the office, their DECT handset automatically connects to the base station with the best signal strength, to make sure they’re always available. Multicell solution prices start around five hundred euros, and it’s easy to upscale of downscale with base stations and handsets.

Ready for the future

At Gigaset pro, we’re working on an expansion of our multicell solution. This means you’ll be able to expand your system up to 250 handsets and 60 base stations. Looking for a broader solution? Then you’ll need to add a server to your multicell solution. This enables you to connect multiple multicell systems to create one single system, including up to 6,000 base stations and 20,000 handsets. The perfect solution if you’re business is located on various locations. With a multicell solution including a Linux server for example, employees can take their handset to different locations where they will automatically connect to the available base station. So, if you need more capacity for your business, a multicell system including a server is a perfect solution for you.

From single cell to multicell system, with or without server, with a DECT system you’re ensured of a reliable, qualitative communications system for your employees – regardless of where they’re located in your office.

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