How to improve your internal and external communication with multicell DECT radio networks

5. January 2018 Published by Raphael Doerr

The right solution for internal and external communication can make all the difference between success and failure. That’s because the minute your employees are unable to communicate with each other, or your customers can’t reach you, you’re in trouble. What can you do about it?

Set the right course now

The first step is to select your preferred platform. Should it be mobile, Voice over WiFi or DECT? We are firmly convinced that DECT is the best choice, since it offers many advantages over other technologies. In particular, multicell DECT radio networks are by far the most reliable solution to ensure all of your employees are connected across the board – at a very affordable price.

Where should you begin? By finding the right partner for the project. Certified Gigaset pro partners, for example, are highly trained in installing, setting up and maintaining multicell systems in any business setting – whether a regular office, a lab, garden center, boutique, hospital, or a manufacturing plant. They know how to deploy multicell DECT radio networks at your company to guarantee reliable operation.

Usually, the partner will start by defining your needs and requirements. How many employees need a phone, either cordless or on a desk? Where do they work at your company? Can we use the existing IP network for IP DECT? Are there special circumstances such as risk of interference or noise due to thick walls or metal? Once your requirements are set, our partner will start designing the system, including mapping the required base stations throughout your company. Gigaset offers a practical DECT measurement tool to easily determine the required number of base stations and proper placement to ensure optimal coverage.

Targeted approach

Next step is the actual installation of the DECT network by the partner. This includes installing all the necessary cabling and placing all base stations in exactly the right place, as determined by the DECT measurement kit. Tests will ensure that everything functions properly.

Once all the technical parts of the project are finished, you can start informing your employees about the new system, which is very intuitive and easy to use. Most employees will recognize the DECT devices because they have similar ones at home. Brief instructional sessions by the partner will help employees use the system’s features. Finally, the old system is disconnected, the new one is switched on – and you’re good to go.

Depending on the complexity of your phone system, your IT team can manage the system or you can hire an expert and let it be managed via remote maintenance.

Why do we recommend DECT?

DECT is the right choice because it’s reliable, sustainable, and extremely user-friendly. The DECT standard operates in a dedicated 1.8 to 1.9 GHz frequency band. Interference with wireless technology such as WiFi or Bluetooth is a thing of the past. The dynamic channel selection and allocation ensures that the best channel is used for every call. Another advantage is security: DECT mitigates the risk of eavesdropping thanks to encryption. It also supports the seamless and fast handover of calls among base stations in the multicell system. The DECT telephone is a reliable tool that your employees can use the entire day without having to charge it. Do you want to improve your internal and external communication and always be reachable? Then opt for a multicell DECT radio network. And an experienced Gigaset pro partner!


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