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A strong competitive environment, supposed similarity of products or services, and the never-ending battle for customers pose great challenges for companies. It’s therefore important for companies to meet or even exceed their customers’ expectations. That also generates the perception of great customer benefit. A company’s attractiveness as a product or service provider therefore increasingly goes more
Have you ever missed a call because the display simply didn’t respond when you touched it? Or had trouble hearing the caller? Or perhaps dialed the wrong number because the keypad is too small? Many people encounter such problems in everyday life. In particular, the elderly or people with special needs have to contend with more
A lot has changed in the last two years. Among other things, the buying behaviour of consumers has changed. This was suddenly and for many months almost exclusively shifted to online retail. However, it remains difficult for many consumers to assess the quality of products or services, especially if they have not yet had any more
After the hustle and bustle of Cyber Weekend, the quiet Advent season is upon us. Advent wreaths are being made, biscuits are being baked and Christmas films are being watched, snow has already fallen in some corners of Germany and the windows and gardens of many houses are being decorated with festive stars and baubles. more
The first autumn storm has already passed, but the cold season is far from over. Unfortunately, there is not much to do except retreat into the warm house and spend cosy evenings on the couch. Particularly in demand this winter are smart heating controls that help users to smartly regulate the indoor temperature at home, more
Sad statistics: Some 400 fire deaths and 4,000 fire injuries occur in Germany every year. The most frequent cause of fires in houses and private apartments is technical defects or defective technical devices. Smoke detectors are therefore now mandatory almost throughout Germany. Smoke detectors save lives and every home should have them. Gigaset is supporting more
The smart smoke detector – also for when you’re out and about The new version of Gigaset Smoke, the Gigaset Smoke Sensor 2.0, now offers more security and convenience than ever before for any smart home. By simply connecting it to other Gigaset sensors and the Gigaset Smart Home app (“Gigaset elements” – for Android more
Connected video doorbell with an intercom function for Gigaset Smart Home alarm systems Gigaset is adding a new dimension to the smart home and presenting its first smart doorbell. Equipped with a full-HD camera, microphone and loudspeaker, the device replaces existing doorbells and delivers pin-sharp moving images to the smartphone. That means users always know more
For the second time in a row, the analysis institute ServiceValue and the high-circulation daily newspaper BILD conducted a study to find out which companies are very popular among customers and thus belong to “Germany’s favourites 2021”. A recommendation among friends is usually much more valuable than any advertisement, because the experiences of friends or more